The Chief Nursing Officer (CNO) Exceptional Leaders Network is made up of exemplary professional Chief Nurses who have made a significant contribution to their profession and can be called upon by Trusts on a short-term basis to work in an interim capacity, undertake reviews/investigations or to provide support, coaching or mentorship to their substantive Chief Nurse or Director of Nursing.

This support package is designed to enable the Chief Nurse/Director of Nursing to maintain their post and professional reputation during a short-term episode of challenge.

This is an offer of support for newly appointed ICB and provider Chief Executive Officers and Chairs who would be interested in a mentoring relationship with an experienced Chief Executive Officer or Chair.

Supporting Proud2bOps with a Mentorship offer. This peer to peer mentorship support is available to a network of over 1,000 operational managers and leaders.  This offer will allow you to register and recognise your needs as a mentee and also offer your support as a mentor.  As an active mentor and mentee, this is valuable for many situations including; starting a new role, new to specialty area, growing your expertise, re-energising and building your confidence. 

A specialist pool of individuals with improvement expertise who can support challenged Trusts across a number of areas including financial and operational improvement.

A specialist pool of individuals with mental health improvement expertise who can support systems and providers facing immediate challenges with short term interventions.

A specialist pool of individuals to support local services to plan for discharge, guide where there is challenge and agree actions to facilitate a reduction in restrictions. The ultimate goal of the Senior Intervenors is to establish and oversee a robust plan for discharge from both long term segregation and hospital.

The Senior Intervenor’s work focuses on cases where progress is not being made and there is concern for the individual’s wellbeing. The Senior Intervenor works with people on a case by case basis to find solutions to barriers that may be preventing the individual from moving to less restrictive settings or into the community.

A specialist pool to carry out Independent Patient Safety Investigations. The purpose of an Independent Patient Safety Investigation is to capture insight to inform improvement through investigation and exploration of the care, treatment and healthcare systems and processes for one or more patients at any level of the healthcare system. 

They support the NHS to: 

• Be open and transparent about what happened and how it happened. 
• Identify areas for improvement to reduce the possibility of a reoccurrence of similar events. 

• Make recommendations for the improved delivery of health services in the future which can then be acted upon by relevant organisations with the power to make appropriate changes.